MDH outpatient clinics offer virtual appointments

Julie Bartlow, CPNP-PC, NNP-BC, MDH Pediatrics.

MCDONOUGH CO., Ill. (NEWS3) — McDonough District Hospital is making it easier for patients to attend appointments by talking to their doctor via video chat during the stay-at-home order.

MDH officials announced outpatient clinics are expanded to TeleHealth services to allow for regularly scheduled appointments.

Hospital staff are using a program called ‘Doxy.me’ for video chat visits with patients remotely.

Officials said there is no software to download or accounts to create with this new service. All the patient needs is a computer or device with a camera and microphone. The data is private and no patient information is stored on the servers.

“During this time of social distancing, it is important to ensure that we still continue to take care of all our patients,” MDH Medical Group Vice President Peter Rao said. “TeleHealth gives the opportunity to visually assess and manage the health of our patients,” Rao said.

Anyone with questions about the TeleHealth service can call their particular clinic.

NEWS3 reported on the TeleHealth system last year to show how the technology works and helps keep patients from traveling for appointments.